Frequently Asked Questions

Find quick answers to common questions about Prime Light and how it works for your home

How Can I Control Lights?

The lights are controlled using our cloud-based app. You can connect via WIFI or Bluetooth on your mobile, allowing you to adjust brightness, colors, and effects with just a tap.

Can The Prime Lights Patterns Be Customized?

Yes, you can customize your lighting patterns, colors, and even specific bulbs/ sections of your house to meet your mood.

Tell Me About Your Products.

All our products are exclusively designed by our in-house team and custom-crafted by one of the world’s most advanced manufacturing companies, ensuring unmatched quality, durability, and performance that lasts for decades.

Are The Lights Weatherproof?

Yes! Prime Light is IP67 waterproof rated. Designed to withstand Australia’s toughest sun, wind, and rain. Decade after decade.

How Are The Prime Light Installed?

3-Step Installation: 1) Lights are installed in a sleek, colour-matched aluminium track with hidden wiring. 2) Track is mounted beneath the fascia, perfectly aligned with the soffit. 3) All lights and wiring are integrated into the Prime Box, which is then connected directly to your switchboard for power.

What Is The Installation Timeframe?

We custom-craft our product according to perfectly match your home, and this process takes approximately 6 to 8 weeks from order to installation. Excellence takes time. when complete, it becomes more than lighting - it becomes part of your home's identity.

Do you help with financing?

We don’t offer in-house financing; we’ve partnered with a trusted provider who offers competitive rates tailored to your loan amount and repayment terms. Our team will take care of all the details and guide you to the best option for your budget.

Founder's Offer

If you’ve reached this part of the site before purchasing, we’d love your feedback. Share a screenshot of this FAQ section along with your suggestions — and you’ll unlock an exclusive 20% Founder's Discount. (Keep it just between us 😉) 0485879136 / nolan@premiumzone.com.au

How long do I get support?

We are confident in the quality of our product. Which is why every Premium Zone installation is backed by a 3-year workmanship warranty and a 30-year product performance warranty.

Where to contact for after sales support?

0485879136 / nolan@isolarelec.com.au
premiumzone.com.au