Privacy Policy

Last updated: 15 July 2025

Welcome to Premium Zone. Your privacy is important to us.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.premiumzone.com.au, interact with us, or make a purchase.

1. Information We Collect

We may collect the following information when you use our website or services:

• Personal Details: Name, email address, phone number, address

• Order Details: Purchase history, installation address, preferences

• Payment Info: Securely processed through trusted payment gateways (we do not store credit card details)

• Device & Technical Info: IP address, browser type, pages visited, time spent

• Communication: Emails, calls, or chat history with our support team

2. How We Use Your Information

We use your data to:

• Provide and deliver products or services

• Arrange installations and after-sale support

• Respond to inquiries and support requests

• Improve our website, products, and customer experience

• Send order confirmations, updates, and occasional offers (only with your consent)

• Comply with legal obligations

3. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website performance

• Understand visitor behaviour

• Offer a more personalised experience

You can choose to disable cookies in your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share data with:

• Trusted partners and contractors (for installation or delivery purposes)

• Payment processors (to complete secure transactions)

• Legal authorities when required by law

All third parties are required to handle your data securely and responsibly.

5. Data Security

We take your privacy seriously. All collected data is protected with industry-standard security measures to prevent unauthorised access, misuse, or loss.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Withdraw consent for marketing communications

• Request deletion of your personal data (subject to legal limits)

To exercise these rights, email us at support@premiumzone.com.au.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please read their policies before sharing personal information.

8. Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the “Last updated” date changed accordingly.

10. Contact Us

For any questions or concerns about this policy, please contact us at:

📧 support@premiumzone.com.au
📞 0485 879 136
🌐 www.premiumzone.com.au